You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within a 10 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, simply click the returns tab at the bottom of our website and send us an email. We will respond with instructions to return your goods. We aim to answer all emails within 24 hours but please allow more time during the busy seasons.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
For UK customers we offer same day dispatch and next day delivery as standard.
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I am so pleased with my necklace,it's so beautiful. I've had so many compliments. I was also lucky enough to win on the scratch and win game and got a fabulous ring as well. Again so many compliments. Fantastic jewellery,fantastic quality. Love all the jewellery I've gotten from this site 😊
Just as the image,shiney,in the sun.
I bought this for my daughter. She had been after this style of necklace for some time. It looks very stylish on and she is very pleased.
I’m really happy with my necklace, looks a lot more expensive than it is. The virtual
Assistant, mine was Adam was really helpful and a great feature of ordering with Claro Jewels.
I’m very happy with my purchase. The pendant is beautifully sparkly and quite weighty The chain is VERY fine and I might replace it with a stronger one but the pendant alone was worth the money I paid.