Shipping & Delivery

UK Shipping

We aim to dispatch all orders the same working day via Royal Mail.

Our working hours are Monday to Friday, 9:30am – 5:15pm.
Orders placed before 4pm Monday to Thursday and before 2pm on Friday will be shipped the same day.
Orders placed over the weekend will be shipped on the next working day.

You can choose from the following delivery options at checkout:

Recorded Delivery with Pouch (1–3 working days): £3.99
Recorded Delivery with Gift Box (1–3 working days): £4.99
Special Next Day Delivery with Gift Box:

Orders under £150: £9.95
Orders over £150: FREE

All parcels are fully tracked, and we’ll provide your tracking number as soon as your order has been dispatched.

Need extra gift boxes? Just get in touch – we’re happy to help.

International Shipping

We ship worldwide using Royal Mail International Signed service.

All international orders are dispatched the same working day, and tracking will be provided via email once shipped.

Estimated delivery time is within 1 week.

If you have any questions about international shipping, please click the "Contact Us" tab below — we’re here to help.

Free Shipping

Enjoy fast and reliable shipping with every order. For orders over £150, we now offer free Special Next Day Delivery with a beautifully packaged gift box and bag, ensuring your jewellery arrives quickly and elegantly. Treat yourself or a loved one and enjoy our premium delivery service at no extra cost.

30 Day return period

We offer a 30-day return period for refunds and exchanges, provided the item is in its original condition. Please note that this policy excludes earrings due to health and hygiene reasons. Your satisfaction is important to us, and we aim to make returns and exchanges as smooth as possible!

Highly Responsive Customer Service

We are a UK-based company dedicated to providing exceptional customer service. Our team is always ready to assist, ensuring that all emails are answered within 24 hours. We’re also available by phone and across our social media channels, so you can reach us easily whenever you need support. Your satisfaction is our priority!

Secure payments

Your security is our priority, which is why all payments are processed through trusted and secure systems. We offer a range of payment options to suit your needs, including PayPal, Klarna, Clearpay, and standard card payments. Flexible payment plans are available, allowing you to spread the cost with ease and confidence. Shop securely and choose the payment method that works best for you!