Lockets

We offer a 30-day return period for refunds and exchanges, provided the item is in its original condition. Please note that this policy excludes earrings due to health and hygiene reasons. Your satisfaction is important to us, and we aim to make returns and exchanges as smooth as possible!

We are a UK-based company dedicated to providing exceptional customer service. Our team is always ready to assist, ensuring that all emails are answered within 24 hours. We’re also available by phone and across our social media channels, so you can reach us easily whenever you need support. Your satisfaction is our priority!

Your security is our priority, which is why all payments are processed through trusted and secure systems. We offer a range of payment options to suit your needs, including PayPal, Klarna, Clearpay, and standard card payments. Flexible payment plans are available, allowing you to spread the cost with ease and confidence. Shop securely and choose the payment method that works best for you!